Tenant Information

Here at Good Life Rentals we care about our tenants. 

We love helping you find a suitable property, helping you with moving in smoothly and making life easier while living in your home.

Rest assured you have us on your side, protecting your rights and helping you uphold your responsibilities. 

• On call 24/7 for emergencies
• Ensuring Health & Safety
• Tenant Advisory Service

We are there when you need us.

Our Property Managers are experienced and knowledgeable of the Residential Tenancy Act. We are always available to answer any questions you may have.  We will attend to maintenance or repair issues and organise a tradesperson in a timely manner. Any emergencies during and after business hours will be attended to immediately.

We ensure you have a safe and healthy home, and you are happy living there.

Before the tenancy starts,  an initial (entry) inspection of the property and the chattel list will have been completed. At the start of your tenancy and throughout, you are required by law to report any problems and maintenance/repair issues. Once you become aware of a problem, please let us know immediately. The sooner the better to avoid any further damage. 

During your tenancy we will conduct 3 - monthly (quarterly) inspections to make sure the property is maintained to a good standard. This is also a good time to report any problems and maintenance issues. We recommended to all our tenants to organise insurance to cover their personal belongings and any damage you or your guests may cause to the property. The landlord/ owner is responsible with insuring the property, but not your personal belongings/ contents.

We make sure everything goes smoothly.

Before the tenancy starts we'll provide you with a copy of your Tenancy Agreement and a Healthy Homes Compliance Statement. Please keep your tenancy documents in a safe place,  as all the terms and conditions of your tenancy are explained in these documents. Please read these to know your rights and obligations as a tenant. Your Bond money is lodged with Tenancy Services and held in trust at the MBIE Bond Centre in Wellington until your tenancy comes to an end and bond is refunded to you. 

We can also help with connecting your utilities to the new home. Powered by Movinghub, we provide a FREE service to connect, compare, and find better deals on all your utility services such as electricity, gas, phone, and broadband.  Learn more or get started here

We love our job.

Our love of what we do and friendly company culture ensures that your property manager is professional, reliable and caring at all times.

Please read more about your rights and responsibilities, tenancy legislation and guidelines in our resources section.

Any questions or concerns, please contact us.